They have an official main page which lists the few most recent issues or concerns for all their games, as well as game specific sub-boards or sections with archives of past messages.
Members of the community have an option to sign up to receive emails directly from Backflip Studios whenever a new post is added to the Customer Support Portal. Registration to receive these messages can be found here.
Below are galleries and links of all the posts regarding DragonVale posted in English in most recent chronological order:
Announcements - FAQs - Game Center - Billing & Refund Resources
|Game Center Links|
|Billing & Refund Resources Links|
- On April 25, 2013, Backflip Studios' Customer Support Portal was introduced to the public.
- The Customer Support Portal information for the The Great Dragon Faire can be found on wiki here or on the Customer Support Portal here.
- The Customer Support Portal information for the Arcane Pentournament can be found on wiki here or on the Customer Support Portal here.