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Error messages appear when there is trouble connecting to or loading DragonVale.

In the past there was only one standard connection error message, but there are currently four different messages which could indicate different types of issues.

Lightning Dragon Error Message[]

The error message mentioning the Lightning Dragon indicates a server issue most likely related to internet connectivity problems.

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Wonky Wizard Spells Error Message[]

The error message mentioning wonky wizard spells indicates a client side issue most likely related to a broken asset or bug that a customer support representative will need to give assistance.

  • A customer support representative can be contacted at Backflip Studios via email.

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Unstable Magic Portal Error Message[]

The error message mentioning an unstable magic portal indicates a connection error with the internet connection of the player and that the player's connection should be checked.

  • This may require for a router to be examined or rebooted.

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Missing Required File Error Message[]

The error message mentioning a missing required file indicates a download error and that a reload or reinstall from the App Store may be required.

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Gallery[]

Notes[]

  • Four new error messages were added on December 3, 2013 to replace the standard connection error message.



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