Talk:Game Updates/@comment-99.6.46.60-20120818174509/@comment-60.240.68.239-20120820072207

...Just because lots of people are having lag issues and crashes due to a problem at Backflip's end, doesn't mean all crashes in DragonVale have the same cause.

First, you should do everything you can to rule out a problem at your end - restart your device, close running apps, delete and reinstall - and if all those measures fail, then you can contact Backflip about it (although I imagine their inbox is probably full, which explains why Guido didn't get a response).