Talk:Game Updates/@comment-13406147-20140128173235/@comment-12584837-20140128205725

1. my experience with most support answers is that you need at least two or three emails to get anyone to read your mail. I understand they cannot answer all mails personally, but giving advice for old devices if that someone who wrote the mail has a new one (I remember they ask you to state your device in the support request) is pretty much off the goal. And just explaining how to delete or terminate an application when there are suddenly big problems with an upgrade where they haven't been any problems before is a dissuading tactic. But basically I am frustrated about the answers you get, which seem to be automatically generated from some key words, but are rarely to the point. 2. I accept BFS is a business which needs to make money, but I object to means. Offering a product and giving the consumer the choice to buy it or leave it is ok, but the rift event exerted a lot of psychological pressure by promising an exclusive content without specifying what it was, for which you had to gain magic within an unspecified but limied time period. Of course also here one can refuse to play along, but a lot if kids do play and kids don't understand how this psychological pressure works.