Talk:Game Updates/@comment-25768013-20180904205119/@comment-33104098-20180904211502

Besides your own device, there are many factors in this, like network (I do mean even if other apps work), or sometimes I think Apple GC issue can also prevent the game from loading (cannot retrieve your profile info to find your park), etc. Contacting BFS is a good idea - at least they'd be aware and may do what they can like check with their server service/provider or your park's data, but sometimes it can be out of their control.

From our end, it's the same standard things... You've re-installed. There is also turning off (complete power off) and back on your device, log out and back in to whatever account you use (GC, FB), etc., and try a different network if it's an option (wifi v.s. data, different wifi...).

If none works, there is always -- try again later... :)