Talk:Game Updates/@comment-5098300-20140807164517/@comment-11467703-20140809125423

I had the same problem with crashing every few minutes on iPad 3, but reinstalling the game fixed problem. Below is what BF recommends:

If you are encountering issues with DragonVale where your sound isn't working, you get an internal server error, your friends are not displaying correctly, or the game doesn't load, try power cycling your device.

If power cycling didn't work and you have been playing DragonVale while logged into Game Center for Apple Devices or Facebook for Android devices, you can try uninstalling/reinstalling the game - your progress will not be lost. If you are playing a local park, uninstalling/reinstalling will erase your local park data. Please do not uninstall if you have a local park, email us first. If you are playing on an iPod 2nd Generation Touch, please do not uninstall the game - email us first.

1. Uninstall the App 2. Sign out of GameCenter or Facebook 3. Sign into GameCenter or Facebook 4. Reinstall the App through the App Store, Google Play Store or Amazon Store 5. Restart your device (Turn off your device, wait a minute or so and then turn it back on) 6. Relaunch DragonVale