Talk:Game Updates/@comment-25175720-20200207193522

My missing Optical Oracle is back. Great support service too. Carol (not Cara 😉) Danvers was really great. Had to create a new park and she transferred my main park data to it. With eight years of hard work and real money invested, I was concerned about losing ground. She patiently, through three days of multiple emails with my questions, walked me through the process and alleviated my concerns. Yesterday everything was back to normal except that I now have one more park that I can use to gift gems from. All in all, an excellent support experience. I think we're in good hands with the new wizards and witches.