Talk:Game Updates/@comment-4819670-20140905051130/@comment-5670466-20140905052151

I would suggest emailing Backflip Studios. An easy way, because they may need to know details of your device, is, if you can, load the game on the phone to pull up the Options menu and use the email support portal there. It will automatically include a lot of what they may need. If you can't load the game enough on the phone to do that, try using the portal on your iPad and then just explain what is going on.

As far as the firefly festival loading screen: yeah, that happened to me when I uninstalled and then reinstalled when I was having "wonky spell" issues when trying to breed certain Epic dragons (selecting them to use in a breeding pair).