Talk:Iceberries/@comment-7187869-20150108072715/@comment-5526199-20150109165350

When the event started, i collected from 2 friends as i always do, all at once. I got 2 gems, but only 10 berries. I sent an email to BFS. Almost 2 weeks later, they replied they had checked my park and all was ok, they said not every action rewarded with berries and there is a daily cap.

After my clock reset on that 1 st day, i collected from one friend, got the gem but did not receive any berries. Again i sent an email to BFS, since the details were slightly different. But i still have not recd a reply.

I felt the reply was not pertinent to my issue, but i imagine they must be inundated with emails, and probably have to use general comments.

Anyway, ever since, i collect 1 friend at a time, and then go make sure the berries registered. No problems since. It is a bit of a nuisance, but i enjoy these events, and choose to participate.