Talk:FAQ/@comment-78.69.244.133-20120607123314/@comment-5162746-20120608230036

Check your Apple ID, password and payment info. The iTunes and App Store lost my ID and password a few months ago. I had to pay $39 to get help by email from the Apple Store. It took several days before iTunes and Apps recognized me again. An incorrect email address I no longer use still pops up from time to time.