Talk:Gems/@comment-198.7.245.80-20120222205751/@comment-4775325-20120223063639

If the gems haven't appeared in game yet then there was some sort of glitch, you have 2 options you can either contact Backflip through their support email (support@backflipstudios.com) in which case as long as you can provide them with proof of purchase they can fix things up with the gems, or you can go through apple and iTunes and get your money refunded.

@2nd Anon: Your free gem guide is not only way too much effort, it kills the fun of the game and if enough people followed your suggestion it would actually kill DragonVale (because if backflip doesn't make money on it they'll stop supporting it).