Talk:Game Updates/@comment-25758325-20180922185655

I have 20 GB of space left on my 64 GB IPAD Air am running the latest 11 (I never chance updating OS during an event) and am still experiencing DV crashing. Most of the crashes seem to happen after or shortly after they running an ad. (Especially the ads that are based on web pages - they could drop just these ads to help). I have missed out on numerous extra gems and event items from it freezing during ad running. I make sure I throw all apps out of memory before I run DV. Had mega number of crashes during the last event - this event is better but still crashes - 3 just this morning. Rebooting sometimes seems to help but within a short amount of time "its ba-back". Contacted support during last event and got this boilerplate response about rebooting and various ideas to free up memory  (including getting rid of decorations in the game). Also it was very clear the person responding did not read my entire problem and really didnt care that I was having issues based on this less than helpful response. I would have been much happier with response saying they are working on the issue. I have 20 GB of space AVAILABLE if the problem is really memory then DV has created a bloated monster that will only work in the very latest devices with gobs of memory. After the last response from DV support will not be using any real money because its seems by the events and and crashes they are only into this for the money. I have loved the creativity of the game since the very beginning when the app was first released but I will not be purchasing a new IPAD just for DV so my days of playing wont be much longer. This event may put an end to the obsession. Guess I wont be getting the palm tree this even since they suggest fewer decorations.