Talk:Game Updates/@comment-6656436-20130508024854

Just talked to Amazon support again. They confirmed again that BFS has NOT sent them the update.

It is not showing in their system.

This is not Amazon's fault.

I want to be as clear as possible: BFS is to blame.

BFS has not sent Amazon the update; therefore, Amazon cannot push it down because there isn't anything to push down.

Meanwhile, BFS remains silent on the issue. There is no defending this type of customer service. It is borderlined pitiful.

Why can't they just acknowledge the issue and let the community know that they are working on resolving the issue?