Talk:FAQ/@comment-69.255.113.128-20130426233540/@comment-5085186-20130427001130

If you were not logged in through FB, your game was never backed up. I don't think BFS can help you, but you can contact them at: support@backflipstudios.com

If you don't link through FB, you are only playing locally so they won't have access to the records, most likely.