Talk:Game Updates/@comment-5037679-20150325194713

Backflip posted a message regarding the event ending early for some players. Here is the link to their help page: https://support.backflipstudios.com/entries/64347934-WERE-YOU-AFFECTED-BY-LAST-NIGHTS-ISSUE

Here is the actual text of their message: WERE YOU AFFECTED BY LAST NIGHTS ISSUE? Kyleposted this on Mar 25, 14:18 A note from DragonVale's Director on yesterday's brief event hiccup;  Sorry it took us a little bit to respond, but we wanted to make sure we knew what the actual problem was saying we'd fix it. Please allow us to explain, we've included a short and a long version. Short version: We accidentally ended the event for approximately 3300 people due to a complication/mix-up with our server rules. We know who was impacted and have a plan to fix it. The fix should go live later today. Longer version: We needed to test something in a Live environment in order to submit to Apple/Google/Amazon for approval (they have to be able to test everything). There was a known conflict between the Epic Egg Hunt and the new thing we were testing, so we modified the rules to allow for this testing. Unfortunately, we were wrong that we had completely solved the conflict, despite testing it in a Developer's environment.So when we pushed the new version of the server rules live, if you happened to log in during that window, the Epic Egg Hunt ended for you. You received your rewards and treats for your leftover Eggs. If you logged back in about a minute later, the Eggs were back in the HUD, you could collect them, but the event island had vanished and you couldn't turn them in. We're testing a solution this morning and, if everything goes well (what could possibly go wrong?), we should have everything fixed for anyone impacted this afternoon. We'll know who was affected, what rewards you have already received and give you an additional boost to the next reward. Our apologies to everyone who was impacted by our mistake. Sometimes we get the magic wrong, but we continue to experiment and try to make DragonVale the best. Thank you for being an amazing community.