Talk:Game Updates/@comment-25175720-20200204185356/@comment-40138383-20200204233654

There appears to be a bug with the latest event that has issues syncing up with the video ad servers. I posted a list of details a while back, but simply put gem-gifting videos need to sync before they display. Then, you just gotta hope the latest glitch of screen lock doesn’t occur. I’ve had to restart the app a few times but I’ve not missed any gems from them.

Now recently it appears they’ve made Tolzar give 4 attempts and the one in the gems menu give 2. It was during the last event only 3 and 1 respectively.

So, bottom line, restart (swipe out) app, have patience for connections (be on WiFi), and await some game refreshes (bottom buttons go down and up).