Talk:Game Updates/@comment-81.131.183.47-20130506111148/@comment-6656436-20130506124906

With all due respect, if you're not a Kindle user, your opinion on the matter means jack squat. I can almost ASSURE you that the frustration and even anger that is bubbling in Kindle users has little to do with not receiving the update.

The crux of it lies within BFS' silence in the matter. We are being ignored... BFS has yet to even acknowledge a problem; likewise, Kindle users are doing the jobs of BFS employees by getting on the phone with Amazon and Kindle as well as emailing then and doing the same for BFS.

BFS has not responded to one of us, while Amazon has responded to us and let us know they are trying to resolve the issue.

Amazon was completely unaware of the problem until Kindle users brought it to their attention. That is not the user's job. That should be BFS' job... and yet, they remain quiet.

That is our concern... that BFS is blatantly ignoring the problem instead of at least saying that they are aware of the issue.