Talk:Eggs/@comment-75.144.228.221-20120522204904/@comment-4760920-20120522205534

How did you manage to lose it? You might have signed out of your GC account, so your DV progress might not be there until you sign in. (just a simple problem I thought of)

Or it could be a major bug. If you've emailed them once, they'll get back to you. They've got multiple emails heading their way each day, so you should get a response within the next few days.