Talk:Game Updates/@comment-121.217.46.174-20121006014939/@comment-5312616-20121007002832

For money returns go to the iTunes Store. For gems go to BFS. It does take BFS about a week to reply. They probably have not devoted much energy to the refund-gem fulfillment request process. It would be nice if they would set up an automatic response so we would know our request for service/support were received. It would save them getting repeat messages once or twice a day.